Turn happy customers into reviews and repeat business.
Make it easier to ask for honest reviews and build a VIP customer list you can use to bring people back.
What you get
Outcomes this delivers
Make honest reviews easier
Give customers a simple way to share their experience right after a visit.
Reduce the effort of responding
Automated review replies help you keep up without another task on your plate.
Grow a permission-based list
Collect contact details through a simple VIP signup, with appropriate consent.
Give customers reasons to return
Stay connected with birthday offers and weekly specials they'll actually want.
How it works
Tap or scan. Review or join.
Customers tap or scan
A table tent or sticker sits where customers can see it. They tap with their phone or scan the QR code.
Review or join VIP
They can leave a Google review or join your VIP club in a few seconds — the two are independent.
Follow-ups & offers
VIP members who opt in receive follow-ups, birthday offers, and your business promotions.
Review side
Leave a Google review
VIP side
Join the VIP club
QR codes and NFC tap points are simple ways for customers to reach your review or VIP page. Hardware like table tents and stickers is sold separately.
What's included
Everything in the program
A complete setup — from review access to your customer list and messaging — with help getting started.
Easy Google review access
A direct path for customers to leave a review.
Automated review requests
Requests sent to customers who have opted in.
Requires configuration & consent.
Automatic review replies
Replies help you respond without another task.
Requires configuration & consent.
VIP signup
Collects name, phone, email, and birthday with appropriate consent.
Welcome messages
New VIP members get a friendly welcome.
Requires configuration & consent.
Birthday messages
Birthday offers selected by you, sent with consent.
Requires configuration & consent.
Weekly promotions
One scheduled weekly promotional message, approved by you.
Requires configuration & consent.
Customer list access
Access your list and messaging through the business's app.
Setup help
We help get everything configured and running.
We request honest feedback — no review gating or rewards conditioned on positive reviews. All messaging requires consent and configured approval. We don't promise unlimited SMS or email.
Already have a customer list?
We can help request reviews from past customers where you have appropriate messaging permission. We don't assume every uploaded contact can automatically receive promotional texts — consent comes first, and we'll walk through what's allowed for your list.
Pricing
Simple, flat pricing
$197 setup
+ $197/month
One-time setup plus monthly service. Table tents and stickers sold separately.
Setup
How getting started works
- 1We connect your Google Business Profile and review links.
- 2We set up your VIP signup, welcome, birthday, and weekly promotion.
- 3You approve offers and messaging — nothing sends without your approval.
- 4We help you order table tents or stickers if you'd like them.
FAQ
Reputation + VIP questions
Ready to get more reviews and bring customers back?
Book a demo and we'll show you how Reputation + VIP would work for your business.